FAQ - Zoho CRM 2 Moodle

FAQ - Zoho CRM 2 Moodle

What are the basic requirements for this extension?

To use our Zoho CRM 2 Moodle (Basic) extension, you need an active Zoho and Moodle account.

How much is this Zoho Extension?

Our Zoho CRM 2 Moodle extension costs $5 per month or $55 annually.

What are the basic key features?

  1. Auto-create Moodle student users from CRM contacts.
  2. One-click status updates to create Moodle users.

Can I try it out before I pay?

Yes, you can Test out Zoho CRM 2 Moodle (Basic) with a FREE 10-day trial! Install the plugin and claim your trial now.

What does this extension do?

This extension can automatically create Moodle accounts for your contacts.
Find out more here.

How do I install the plugin?

Please follow our detailed installation guide here. For any further assistance email us at help@saasplugin.com.au

I've installed the plugin, does it still need any setup or specific settings?

Yes! this plugin requires an additional setup to establish the connection between Zoho and Moodle. See our detailed setup guide here

I've installed the plugin but how do I use it?

Please follow our user guide here.

What is the process of getting help if I face any problem during using it?

For any further help or assistance, you can reach us at help@saasplugin.com.au

Does support cost us?

No, it is completely free of cost.

May we have free support during the trial period?

There is no cost needed for extension-related support at all. You can reach us whenever you need at  help@saasplugin.com.au

Do I need to worry about CRM version compatibility?

For this plugin the compatible CRM versions are
  1. Standard
  2. Professional
  3. Enterprise
  4. CRM Plus
  5. Zoho One
  6. Ultimate

Why is Zoho CRM not connecting to Moodle?

This can be the result of an incorrect API URL or API Key that was copied into the settings during the setup process. Check that there are no spaces in the API URL and the API Key fields when copying them into the extension settings.

How do I cancel my subscription plan?

The cancellation process is very simple. Please check this article.


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