How to Use
How to send SMS
Prerequisite Need to Install the plugin in your Zoho Desk Portal. If you haven't installed it please complete the installation first. Please browse our installation guide here. SMS Sending Procedure Step 1: Go inside the “TICKETS” page if any other ...
Receive/Reply SMS
Once a client receives an SMS on his mobile, he will be able to reply to that SMS. When the user sends an SMS, it will be marked as "Outbound SMS" whereas when the user receives an SMS; it will be marked as “Inbound SMS” in the conversation record. ...
SMS Templates
Create SMS Template With this plugin, users can easily create custom templates to send messages in an instant. As a result, they don't need to create messages manually every time. By default, there will be no template. First, he needs to create a ...