In order to create an effective communication channel between Zoho CRM and your customers, the Zoho CRM 2 Twilio extension is your number one choice. It creates a bi-directional text messaging service inside your CRM, where you can send and receive SMSs from Zoho CRM Leads, Contacts, and Potentials modules directly to a client's mobile numbers. Moreover, you can set reminders for events, apply automation rules for sending SMS, and even send bulk SMS to up to 100 clients at a time. Also, you can keep track of the SMS since your CRM will be able to store the received SMSs as records.
Demo video -
Key Features -
Send and receive SMSes with alerts to customers from the Leads, Contacts, and Potentials modules of your Zoho CRM.
Access a full SMS history of event reminders and alerts.
Provides a field merging option from Zoho CRM modules and the SMS templates, and an opt-out option for the receiver.
Instant SMS, scheduled SMS, and event reminder workflows.
Pricing -
The $10 USD/month/organization. We provide a 10% discount on yearly subscriptions, it comes with $108 only for the whole year. The cost of covering the Twilio extension operating within your Zoho CRM is separate from the text pricing. For the number of texts, you need to consult with Twilio.
You can test this extension with a FREE 10-day trial. If you're interested, you can browse all our available "Twilio Extension for Zoho CRM” guides and resources here at:
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