Install & Setup
How to find the Plugin - Zoho Desk 2 Direct SMS
Click the Settings icon at the top right corner Then go to - Marketplace > All You will be landed on "All Extensions". Type in “Zoho Desk 2 Direct SMS” in the search box to find the plugin.
How to Install - Zoho Desk 2 Direct SMS
Installation Process You can directly visit the plugin by clicking here or follow the plugin searching process here. Click on the “Install” button to install the plugin Agree with Terms of Services & Privacy Policy of Vendor and Zoho Marketplace. ...
SMS Settings - Zoho Desk 2 Direct SMS
Username and Password creation process Inside your Direct SMS Account, go to - Configuration > API Settings Click on the “Create new key” Set Username and Password Click on the “Create key” button to save the changes Note: You have to enter this ...
Reply SMS Settings - Zoho Desk 2 Direct SMS
To get the reply SMS, you need to set up a new webhook. A webhook will be triggered when a reply SMS comes through direct SMS and sent to Zoho Desk. Below are the steps to set up a new webhook: Enter Direct SMS Webhook URL Go to Configuration > ...