The Zoho Desk To Twilio extension is a powerful medium for sending SMS from Zoho Desk tickets directly to clients' mobile numbers. All the inbound and outbound SMSs will be stored as records in your Zoho Desk tickets. As a result, it becomes easier for users to track and communicate. This powerful communication channel eventually leads to better customer acquisition and retention.
Key Features:
- Send and receive SMS messages from Zoho Desk tickets to Clients' mobile numbers directly.
- Personalize your SMS with field merging options in your SMSs and Templates.
- Send your SMS by using your own custom Templates.
- View the complete SMS history of customers' SMS in Zoho Desk tickets.
Pricing:
The $10 USD/month/organization. We provide a 10% discount on yearly subscriptions, it comes with $108 only for the whole year. The cost of covering the Twilio extension operating within your Zoho Desk is separate from the text pricing. For the number of texts, you need to consult with Twilio.
You can test this extension with a FREE 15-day trial. If you're interested, you can browse all our available "Zoho Desk 2 Twilio" guides and resources here at: