Overview
Zoho CRM 2 Burst SMS is an extension developed by Oscillosoft allowing users to send SMS from Zoho CRM Leads, Contacts, and Potentials Modules.
You can even setup SMS for Event reminders!
Users can send custom SMS to individual customers or can send bulk SMS to up to 100 customers at a time. You can also setup automation rules within the CRM to send individual or bulk SMS. The CRM will then be able to receive SMS replies from customers and store them against their record. Apart from sending and receiving SMS, the CRM also keeps a log of the customer's use of the Opt Out feature which is included in each SMS sent.
Key Features:
- Send and receive SMS with alerts to customers from the Leads, Contacts, and Potentials modules with our SMS Widget
- Provides field merging option from the CRM Module in the SMS Template and an opt out option for the receiver.
- Full SMS history of event reminders and alerts
- Instant SMS, scheduled SMS feature, and event reminder workflow