Profile Selection - Twilio Extension for Zoho CRM
Click the Settings icon inside your Zoho CRM
Then navigate to Marketplace >> All
You will land on the “All Extension” tab, go to the ‘Installed’ tab beside it
Click on ‘Configure’ under “Zoho CRM 2 Twilio SMS Extension”
Click on “Change Permission” beside the Permission option
You will notice 2 profiles along with their descriptions. Next, press the “Manage Profile” button
As soon as you press the button, you can select your desired profile
Click ‘Save’ to apply the changes.
This is how you can change the profile for Twilio Extension for Zoho CRM.
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