How to find the Extension

Go to Zoho Desk Settings > Marketplace All

Marketplace All

Go to all extensions and find the “Zoho Desk 2 Twilio” from the Search box

Installation

You can go with the free trial or Buy the plugin directly, Click the button according to your choice

Agree with Terms of Services & Privacy Policy of Vendor and Zoho Marketplace.

Click on the link to install the extension.

Now go to General Settings

Departments – Select all departments to use the extension in all departments.

Profiles - Select all profiles to use the extension in all departments.

 Agree to Terms of user and Click Install.

Authorize your account to activate this extension.

Enter User Name/Password and Save the details

User Name: Account SID

Password: Auth Token